Celebrity Millennium

A Step Half Step Above at a Price

January

Pros: Fantastic Production Cast, Good Excursion Options, ESPN and Free Movie on Cabin TV

Cons: 30% More Expensive than MSC, Princess and Carnival; Food is Average, Gym is Small

Recommended: Yes

While our Seaview cabin was a little nicer than the other lines I've cruised with so far, the Celebrity Millenium as a whole wasn't any nicer overall than the other ships I've experienced of the same size. There were some surprisingly affordable excursions on this cruise and the destinations were great but with the price per day being double some of my other cruises, I'm not sure Celebrity offers a good value for the money.

jan 4 trip to Bali 2024 1/424 -1-16 24

January

Pros: food and room service 10s

Cons: SOME PROBLEMS WITH BATHROOM. SOME FIXED. OTHERS NO PARTS

Recommended: Yes

THE FOOD SERVER ALEXANDER AT TABLE 455 WAS BEYOND GREAT ALL 10S . ROOM SERVER 3112 WAS ALSO GREAT.

Holiday cruising

December

Pros: Great staff, communication with guests, available amenities on board, itinerary and variety of excursion options, the service was good

Cons: Menu options not as varied as a previous cruise

Recommended: Yes

The menu comment is not that the food wasn’t good, the taste, plating, and service are great. It’s just that I expected a bit more variety day to day at the buffet for lunch and dinner. The main dining menu is good and rotates daily, but they had a lot of the one-time per cruise “premium” offerings on the same night and I don’t like wasting food just to get a taste of something. I would challenge anyone to find a better Cruise Hotel Director, Andrea takes her job to heart and wants to ensure every guest has a good voyage.

Japan 2023

October

Pros: Great service. Refurbished ship. Great ports and shore excursions.

Cons: None to speak of.

Recommended: Yes

Waited for four years to do this trip. Worth the wait. Everything we had hoped for and more. Great service.

Alaska Cruise 8/23

August

Pros: everything other than the internet

Cons: internet

Recommended: Yes

Wonderful staff, ship and cruise. LOVED the Millennium and Celebrity.

My Alaska Cruise

August

Pros: Nice ship. SMooth sailing

Cons: Nickle and dime you to death. Quality has gone down. Too many emails.

Recommended: Yes

It's been a few years since we sailed with Celebrity. I feel their quality has gone down a notch or two. Food was not as good as before and the choices were somewhat less. And to charge extra for a lobster tail or a good steak is ridiculous. The cost to eat in the specialty restaurants is way too much. The ship is in fairly good shape but lots of areas on the outside need refurbishing. Finally--Celebrity has got to give it's customers options for the number of emails we get. At least one or two a day is way way way too much!!!!!!!!!!!!

Alaska 7-night cruise Vancouver to Seward

August

Pros: Nice friendly staff. On-board entertainment. Comfortable room. Ports and shopping.

Cons: 3-hour bus ride to Anchorage from Seward. Food. Morning room-service fees at Concierge level.

Recommended: Yes

Food in the main dining room has been better on previous Celebrity cruises. The dining staff themselves were wonderful but the food selection and preparation was a minus for us. Excellent martini bar! Our sommelier was excellent and provided great wine selections. Entertainers and shows on this cruise were wonderful as always. Disembarking the ship remains clumsy but we have no suggestions how to improve this process. Although our bus driver to Anchorage was incredibly entertaining, the 3-hour ride from Seward was, well, 3 hours. The ship seemed to be operating with a minimum of staff. One employee shared they have personnel ready to hire but the visa process has been slow. We love touring through Alaska and as a result still recommend this cruise.

Millennium Alaska

July

Pros: Ship was clean, Captain was great, Room stewards did excellent job, excursion team did a good job, the excursions were very good, entertainment was good.

Cons: The meals in the main dining room seemed to be lacking a little, not many choices on the entrees and desserts so the oceanview dining area had much better choices of food but the desserts were not very good. The excursion team on shore seemed to be more chaotic than it needed to be.

Recommended: Yes

See pros and cons

Millenium

February

Pros: Room, Service, Entertainment, buffet, intinerary

Cons: Main Dining room food lacked variety

Recommended: Yes

We loved the itinerary - all of the islands we visited were great. The service was very good - stateroom service and Main Dining room service. The entertainment was very good, even the cruise director had a show and he was a very good singer. We really enjoyed our time aboard

Panama Canal Fun and Adventure - Leave hurricanes behind and sail!

October

Pros: Superb staff from Captain to cabin steward, ultra clean ship

Cons: Soups were disappointing! Wanted more written info on the ports

Recommended: Yes

Excellent entertainment and ship info insights. Ocean lectures and canal commentary was very good! Ports of call had very welcoming entrance areas esp. Cartagena's wildlife and plantings - Gift shop there was the best from local craftsmen to jewelry! Shopping was great in island cruise ports and good values aboard also! Effy!!! Spa was great. Tuscan Grille was a treat!!! Thanks for the fab Birthday Dinner.

Alaska inside passage cruise

September

Pros: The crew of this ship is outstanding and the scenic portion is more than we imagined

Cons: Can’t think of a single con

Recommended: Yes

Take this trip aboard this ship and you will never regret it! The excursions, the shows on board and even our cabin exceeded Our expectations!

North to Alaska

August

Pros:

Cons: connecting to WIFI with our VPN sucked

Recommended: Yes

All the personnel were very good and helpful. The food and service was excellent.

Alaska Cruise

August

Pros: Friendliness and efficiency of staff, entertainment, comfort in concierge rooms, cleanliness of every area of the ship, both the buffet and main dining room food

Cons: Very few options for sugar free treats, it would be nice to perhaps have a rotation of menus in the buffet. The options were pretty much the same all 7 nights.

Recommended: Yes

Our trip was everything we hoped for, and more!

Amazing

July

Pros: Friendly, very clean, fun,

Cons: Needs more hours in the day

Recommended: Yes

Best trip ever.

Alaska

June

Pros: Beautiful ship…great buffet

Cons: Dining room food and service

Recommended: Yes

We appreciated that there were about 600 fewer people on board. Embarkation and debarkation went very smoothly and quickly. Our balcony room was a bit smaller than on some other ships we’ve been on but very comfortable with plenty of storage space. Our steward was great. The buffet for breakfast and lunch offered many choices and the staff served all the food. All staff on board wore masks all the time…much appreciated. We were disappointed in the dining room service and food. The dining room itself is lovely and we had two great tables by windows. The food is average at best. The staff was hampered by inexperience, training, and having some items not readily available. We know they tried.

Mixed Feelings

June

Pros: The staff

Cons: Our cabin was underneath the art gallery.. heavy objects were dropped on our ceiling frequently at all hours of day and night. Heavy carts would make sounds like a railroad track as they were pushed along.

Recommended: Yes

Celebrity millennium staff are simply wonderful and kind. Our state room attendant was six out of 5 stars. And that's no exaggeration. Very kind very gracious just amazing. Be cautious on your stateroom selection. Be aware of what's above you. Being on a vacation means you're supposed to be able to relax. But our cabin was underneath the art gallery. Workers are moving art at all hours of the day and night. Like living underneath the gorilla's jungle gym. As you get off your cruise. Do some research. The cruise is there to make things extremely convenient for you. But it comes at a price. If you willing to take your luggage a couple of blocks to the public transit, you'll save $20 per person by writing their train versus taking the cruise lines bus back to the airport. The Cruise line doesn't tell you this.

Exceptional Cruise

October

Pros: Amazing crew and beautiful ship

Cons: None

Recommended: Yes

For a cruise that was postponed more than once because of Covid this really turned out wonderful!!!!

Alaska - Dawes Glacier

July

Pros: Well- prepared for starting cruises again. Liked Aqua Class.

Cons:

Recommended: Yes

Cruises are just getting started again. We felt that the ship was well-prepared for our cruise. We felt safe with the ship’s COVID check-in protocols. No cases of the virus reported that we know of. All the crew and staff were happy to have customers back aboard. We enjoyed cruising on the Millenium.

Alaska - Dawes Glacier

July

Pros: Well- prepared for starting cruises again. Liked Aqua Class.

Cons:

Recommended: Yes

Cruises are just getting started again. We felt that the ship was well-prepared for our cruise. We felt safe with the ship’s COVID check-in protocols. No cases of the virus reported that we know of. All the crew and staff were happy to have customers back aboard. We enjoyed cruising on the Millenium.

Alaska

July

Pros: Great service

Cons: Lack of excursions

Recommended: Yes

Loved this trip. Wish there was more excursions to choose from (first ship back from Covid)

Second Cruise in North America after Covid

June

Pros: Cleanliness, Staff, Food, Covid testing , Hand washing stations prior to entering food areas was really stylish made you feel nice

Cons: Some hype from the Celebrity that WiFi is free, their use of their WiFi app that does not always work, like in the arrival terminal

Recommended: Yes

Some things to remind all travelers leaving the USA. You need Covid paperwork, as required by the destination country, if they say 72 hours and you suffer a delay they do not care, one guest on this cruise by the time he arrived at the arrival customs area was less than hour over the 72 limit he had to be retested and was immediately pulled from the line held in quarantine to be retested at his expense. The TSA is still doing their thing and the lines do not move swiftly, remember you may have to almost strip to you birthday suit to proceed so dress appropriately. Celebrity staff was so happy to be back at work, they went out of their way to consistently tell you how happy they were that you were there, from the captain to the lowest level employee and they meant it. To be back on a cruise ship was great, all the reasons people cruise were there in spades. quality was great and choices of food was great also but at times overwhelming, the off ship activities were good and all seemed very happy with the choices they made. The ship’s entertainment was above average we had a magician, a circ-de-solie duo , singers, various lounge musical entertainment and all were impressive! The pitfalls, though small, really were upsetting, The spa personnel really pressured you to buy outrageously expensive products, think $40 for a can of hair spray, they really push too hard and one “no” from the customer is not enough. The spa pricing is not published and be sure to ask before you book, because what you think will be $100-$150 massage will be closer to $200 or more. The ship said that due to Covid they wanted passengers to do everything on their WiFi app using your phone, (everything from setting a Covid test time to a making a dinner or excursion reservation). However when they say its free it is so throttled down that their own app will not load the pictures. Also in the instructions for things like Covid testing they did not tell you the information needed til you where on the application, so it would time out while you got what you needed and had to start over… frustrating, very frustrating!! You really needed to upgrade to do anything other than pure texting. No pictures, or emojis. Shame on them for advertising free internet, because what a prudent person expected as internet, as offered is not it.

Japan, South Korea, China

October

Pros: Good weather, 3 day stop in Tianjin and 2 day stop in Kobe

Cons:

Recommended: Yes

Lucky to see Mt. Fuji all day from Shimizu port

Phenomenal experience

July

Pros: The dinner sitting was thye highlight of each day. We had a group of 12 that spent our dinner hour each day swapping storiede and experinces - the Millenium staff (Arun, Rodrigo, Mikel and Vlad) were over the top in personalizing and enjoying the time along with us - they exceeded all our expectations and we would return just to spend time with them again.

Cons: absolutely none - we were impressed with the structure and order of the staff that made us feel like we were the only ones aboard.

Recommended: Yes

I would highly recommend this ship and destination to all!!

Millennium

July

Pros: Food

Cons: Travel to and from hard

Recommended: Yes

Dining staff and maid did excellent job.

Excellent service and friendly

June

Pros: Stateroom attendant was excellent and seamless. The food was exceptional and the staff was super friendly.

Cons: Bothered by constant attendants asking us if we wanted to purchase extra dining option restaurants.

Recommended: Yes

The shows were very good, the ports were excellent and the nature and beauty was glorious.

Great cruise!

June

Pros: Nice ship, great food, loved ports, staff great

Cons: None

Recommended: Yes

Our family of 8, parents, grown children, grandchildren, had a wonderful time on the Millennium. Ship was nice, enjoyed the food, staff great. Grandsons (age 15,15 and 12) had plenty to do while on board.

We had a great time!

May

Pros: Staff, service, fun activities

Cons: Nothing active to do on the ship once you’ve exercised for the day.

Recommended: No

Celebrity Millennium - Fantastic Cruise Vessel

May

Pros: Newly updated, great beds, modern baths, clean and fresh, excellent service and great food!

Cons: Intermittant Wifi while in remote locations, not enough vegetable offerings in the main dining area.

Recommended: Yes

This was our first cruise and it far exceeded our expectations! Great ship, great staff. We had a very enjoyable experience with no notable negative experiences. Highly recommend this vessel!!

Celebrity never disappoints

April

Pros: Superb service. Delicious and varied dining options. Beautifully March 2019 “revolutionized” decor over entire ship.

Cons: For hot weather, they will need more sun protection on the new Retreat Sundeck (umbrellas? Cabana covers?), a new area for suite guests only.

Recommended: Yes

Millennium has been beautifully modernized. Bright and beautiful decor. The new Retreat Lounge for suite guests is a wonderful bright, light and welcome change to the dark mahogany gentlemen’s club atmosphere of Michaels Club. The Rendezvous Lounge is also brighter and more welcoming as is the new main dining room decor. Meals in Luminae were exceptional. Newly revamped Ocean View Cafe offers a more open atmosphere and food stations in the round mean much less crowding. Aqua Spa Cafe is now the Spa Cafe (in Solarium), open to everyone, and has delicious healthy breakfast and lunch offerings. Celebrity service continues to be outstanding.

Inside Access (tour of the ship's behind-the-scene)

February

Pros:

Cons:

Recommended: No

Experiencing Asia

November

Pros: Smaller number of passengers; wonderful service from staff; great food - better than most cruise lines; comfortable surroundings

Cons: Older ship (but is presently going in to dry dock for a complete inside makeover)

Recommended: Yes

This was our second cruise on the Millennium. We specifically chose it for this trip because we liked the itinerary and we knew the staff and food would be top-of-the-line. It was!!! Also, the entertainment was very enjoyable (especially Fiesta Strings - a violin/cello duo). My wife and I highly recommend Celebrity Cruises. Entertainment and events/excursions on the Millennium typically cater to older sophisticated adults that enjoy the comfort of cruising, and not so much the parties. That's not to say we didn't get loud at the bars, but there are few "kids" and not a typical Disney crowd and entertainment. We would recommend the Sky Suite. Highly recommend this ship and cruise line.

Fantastic cruise

September

Pros: Service of staff and crew

Cons: Cost of shore excursions way too costly. Did not do shore excursions for this reason. If costs were more reasonable perhaps more people would Do them.

Recommended: Yes

The up selling of the different restaurants for an extra fee was disheartening. I feel that you should have been able to experience all restaurants for the fee that was paid. Similar to all inclusive resorts you should be able to book a la carts restaurants at no extra fee. The food was phenomenal at the select dining level as well as in the buffet. The staff throughout the ship were exemplary in all aspects. Captain Alex was phenomenal with his manoeuvring of the ship and his daily jokes and entertainment.

Alaska in July

July

Pros: Staff was very friendly, ship was clean. The itinerary was wonderful and the time in port was perfect

Cons: No shuffle board, not enough ping pong tables. 2 ping pong tables were on the same side as the smoking section. No soccer ball and 2 flat basketballs

Recommended: No

This was a very nice ship, the rooms were nice and spacious and everything was very clean. The food at the buffet and the dining room was good.

Mid-size boat, Grandly staffed with great people

June

Pros: Friendly staff who know their jobs, will stop and help you whenever you ask, and always treated me like I was the queen.

Cons: None

Recommended: Yes

We enjoyed our week aboard the Millenium. I can’t say enough about the staff. Our waiters, Asif and Roidon were tremendous. They always remembered what are drink preferences were, they made suggestions about the menu, and they often brought other plates of other selections for us to share at the table.

Best Vacation EVER!!!

June

Pros: Courteous and helpful staff! Crew and Captain above and beyond in all regards. THe Captain showed us a tour of the glacier that was breathtaking. We were so close we felt we could almost touch it

Cons: Nothing ...

Recommended: Yes

We try to avoid (as much as possible) the buffet. The food at the buffet was really quite good.....but we simply don't like fussing with lines and traffic at every turn. We much preferred the dining room for breakfast lunch and dinner. This is not a criticism of the buffet staff or the fare; rather a preference of ours to enjoy a more quiet venue. The food and service in the Dining Room were absolutely outstanding! Please make note that our Waiter - Kristianus, Assistant Waiter - Winoto, and Sommelier - Leo took exceptional care of us!! We waited for nothing and enjoyed everything. Please pass along a very sincere, heart felt, and well deserved commendation from us to these kind people. The food was always presented beautifully, with no wait - and was always delicious. Our cabin attendant was always there and always helpful. This was our 35th wedding anniversary celebration and we were absolutely thrilled to be on this ship for this special time. We had a surprise celebration from Kristianus, Winoto, and Leo when we were presented a special anniversary cake and toast at our table to commemorate the event! Please keep up the great work! We will absolutely cruise with Celebrity again! Warmest wishes, Dick and Beth Bowden

customer service

June

Pros:

Cons:

Recommended: Yes

Excellent service. Very satisfied with personnel.

Awesome experience!

June

Pros:

Cons:

Recommended: Yes

Jose worked with my and my cousin in stateroom 2131. He was amazing! Made our trip 10x better. More child/family activities would have been great. The entire experience was just amazing.

Cruise Experience

March

Pros: Staff and crew are efficient and warm. Five Star

Cons: Some of the shows are not enyertaining as expected.

Recommended: Yes

I want to thank celebrity millennium for an enjoyable cruise experience. This was my first cruise with celebrity and I look forward to the next one. I want to commend most especially the dining staff both Metropolitan and the three specialty restaurants. I would not hesitate to recommend celebrity to family and friends,.

Celebrity Millennium Cruise

February

Pros: Ship size was wonderful, staff was incredible, entertainment was top notch, captain was the highlight

Cons: Food was mediocre, supplies in ship stores was inadequate

Recommended: Yes

Overall the ship is wonderful. It is in desperate need of an updating and I understand it is to go into dry dock next year for a complete redo. The size of the ship is great, 2100 passengers is a good size because you see the same people more often and can make new friends. The staff was incredible. They were all very friendly, happy and helpful. The captain, Alex Popodopolus was an added bonus. His morning announcements were something to look forward to. For example one morning in referring to our position, he said it was "upright." The downside on this ship was the food. It wasn't bad, just mediocre. We had some great meals but for the most part it was not up to Celebrity's standards. On the third day out, I went to find some aspirin or Tylenol, but the ship's store was incredibly lacking. There were no pain relievers of any kind. We were told they were "all out." In the clothing shops on day one, many items were only available in small and X-large; all other sizes were sold out.

FOOD QUALITY JUST OK

August

Pros: Good itinerary. Great service - stateroom and dining room. Great entertainment.

Cons: Food quality in dining room was not up to our expectations

Recommended: Yes

Too much "nickel & diming." We barely got in the door with champagne in hand when someone approached us to see if we wanted to buy a drink package. Also, had to pay for computer and fitness classes that we expected to be available for no additional cost. The ship is well appointed and the staff are friendly and helpful. We enjoyed the itinerary.

Alaska-from Fairbanks to Vancouver

July

Pros: Friendly staff and amazing sights

Cons:

Recommended: Yes

The staff aboard and the guides on our excursions were outstanding. This was a trip of a lifetime with amazing sights and wonderful service on both the land and sea portion of our trip. Blu as our main dining and Tuscan Grill for a special evening served delicious and well presented meals with great care by our servers, wine stewards and staff. Special kudos to our land guide John and driver Eric for their knowledge and service. Sean our guide in Denali was fantastic. This was my 19th cruise on various lines and in many ways the best.

Wonderful Cruise to Alaska

June

Pros: Beautiful, well maintained ship with excellent staff and accommodations. We felt extremely cared for and pampered by all staff. Activities were fun and well executed. Meals were delicious and fine dining delivered great quality. Loved the coffee bar, scenic lounge with windows on three sides, theater and pools. Room service was a great feature which offered flexibility.

Cons: Would have liked appealing activities, such as movies, to be shown during times when excursions did not conflict. While we did not go without good food, we were surprised that our food options were limited to just 3 places (including room service) without having to be a member of something or pay extra (including ice cream). We had heard cruises were known for lots of food options all the time. Less options for those who do not drink. Outdoor pools and recreation court are great, but not used much during a trip with cold weather. Sea sickness occurred our last day so would have been good to be better prepared for that. Not unusual and didn't interrupt our trip much since it was the last day.

Recommended: Yes

Concierge was great, but not sure if it gave us the value for the cost without comparing prices further. Alaskan ports were beautiful, but definitely need a planned excursion since shopping was very touristy and not varied, unless tourist is looking for high priced items and jewelry. Excursions of salmon fishing, zip lines, whale watching, glacier tours delivered exactly as described.

Awesome Alaska - boat is okay

May

Pros: Qsine dining restaurant is very good and different;

Cons: First sailing with customers for the crew so service was hit or miss

Recommended: Yes

Fantastic itinerary and plenty of excursion options for people. The service on the boat was not consistent such as you could not get the same drink at all the bars because they may or may not have had the ingredients to make the drink. Food was good in metropolitan restaurant but buffet was spread all over the place to hard to find things.

Japanese Cruise

April

Pros: Almost all the crew were very friendly and helpful, food in buffet was good

Cons: Getting off and on the ship at ports, inconsistent allowing of food items on board

Recommended: Yes

For the most part it was a nice cruise. I did not enjoy traveling to South Korea and would have preferred a second day in one of the ports we visited in Japan.

Southeast Asia

February

Pros: Great staff

Cons: Ship needs to be updated

Recommended: Yes

Cruise and ports great. Ship is getting a little old

Southeast Asia Immersion 2017

February

Pros: Comfortable cabin, amazing staff, friendly, helpful. Spa experience wonderful-Mandy is a genius for massage.

Cons: Food only so-so. Shore excursions offered by Celebrity not well described

Recommended: Yes

Overall a great experience. The food was not up to our expectations but several nights were memorable. After a rocky start with some issues in our stateroom, the staff was rapidly responsive and even left us a complementary bottle of wine. Martini bar was so much fun. Some great entertainment was offered as well.

Celebrity Cruises - Celebrity Millennium

September

Pros: Captains visibility and mingling with the guest. Enjoyed his daily announcements keeping the passengers informed.

Cons: None

Recommended: Yes

Staff was friendly and helpful. Food was prepared and served exquisitely. Excellent entertainment. Cabin steward went overboard to keep our room tidy daily.

Alaskan Cruise

August

Pros: Professional and courteous staff, excellent captain

Cons: Can't think of any

Recommended: Yes

The post cruise land tour was top notch and awesome! We had a great tour guide and I would recommend Kris B. to anyone!

Wonderful Cruise in Alaska

August

Pros: Wonderful staff; great food;

Cons: It ended...

Recommended: Yes

Overall this was a dream of vacation! Four day land tour was excellent prior to the cruise too.

Great time

August

Pros: Very clean friendly and helpful staff fun things to do on ship plenty of excellent food

Cons: None

Recommended: Yes

Alit was our dinning room server he and his staff was amazing and always gave us that personal attention that is so much appreciated. He was always very friendly and happy when serving us and loved it when he gave suggestions on ther items on the menu.

Everything I expected

August

Pros: Crew,Entertainment

Cons: main restaurant food selection

Recommended: Yes

30th anniversary celebration!

July

Pros: Staff was friendly! Cruise ship was large enough and plenty of areas for every one to enjoy with food, drinks, entertainment and activities. Easy tab system with stateroom cards tied to credit card and no cash needed (but be aware some items have additional costs which will show up). Great food in Metropolitan dining area and available at the Oceanview Buffett most any time of day. Open seating was nice rather than set dining options.

Cons: Extra costs for some things (some activities, dining options for specialty areas, bridge tour, some drinks, gelato, Internet). Trip was very rainy, overcast and views were limited. Avoided family hours in pool because parents dropped off teens, kids with no supervision and they were very loud and unruly... No relaxing!

Recommended: Yes

Overall ship and service was fantastic! Room with balcony was very nice and we used it often! Internet was expensive ($229) for one device and was not reliable. We loved the coffee shop area and spent time there before dinner most afternoons enjoying a coffee and pastry or dessert. (Gelato was an added expense.) we enjoyed open seating dining and met many people from different countries who we enjoyed visiting with. And although we preferred certain servers over others because of their extensive knowledge of the meals, sites, ports, and ship, all were friendly. Oceanview buffet offered so many choices at all times but was always very busy and window seats were at a premium. The food service tour was excellent (and no cost)! Michaela gave excellent advice on packages to add. The classic beverage add on was sufficient for us. If you wanted premium liquor or craft beer there was an additional cost. It was confusing at first trying to figure out which drinks were part of the classic package and which were additional costs (it all went by dollar limits), but the servers and bar tenders were good about letting us know. The online registration, profile and check in was not cooperative for us and was quite frustrating! After spending hours filling out all information early - in April for the July cruise, we thought we were done until we needed to check in, but then received a message one week before saying our information was not complete. After trying another two times, Michaela had to help us get it all completed and another two hours later we were registered and checked in. The online process was not user friendly or easy and we are computer knowledgable! We also had been told by Muchaela we had a $300 ship credit in our package but this did not show up anywhere with our cruise and profile information (it did show tips included and classic package with open dining... But no credit) so we figured it was not part of the package after all. Then the night before disembarkment when we received a print out of our charges, we saw the $150/person ($300 couple) cruise credit. The $229 Internet had been applied here so we had around $70 yet to use. It would have been nice knowing earlier, but we decided to enjoy the crab lunch and gelato to nearly deplete the credit. The tour choices in each port were quite overwhelming and hard to read through and decide and the additional expense added up quickly if doing many tours. We decided to take advantage of two tours and enjoyed self guided experiences in the other ports. Icy Straits (Hoonah) was a ten hour stop and this was too much time for us in the small port/town without doing a tour. We walked the 1.5 miles to town, enjoyed a local beer and seafood lunch (in the rain) then headed back and spent the afternoon on the ship. The two biking tours we took advantage of were enjoyable (although wet) and the guides were knowledgable and pleasant! We were able to see and enjoy whales from the ship but those who took in whale watching tours said they saw many more. Bald eagles were plentiful in the trees, flying overhead and near the shoreline. The shows in ship were usually full (9pm anyhow) as people would go after dinner. Entertainment was enjoyable. Activities were throughout the day and we took in a few of the adult activities in the Cosmos lounge late at night. The games and competitions were entertaining but geared more toward larger groups who came together and could cheer each other on. The pool area and dos area were quite relaxing except we learned to avoid this area during family hours (4-7) as parents would drop off kids and teens without supervision and they were out of control. More than once officers came to speak with them or remove them... So we simply avoided that time each evening. Overall we enjoyed the cruise and all aspects except would recommend (as guides and locals mentioned) going in June as weather is typically drier, sunnier and warmer, but they also cautioned it is unpredictable. We had rain and overcast skies with temperatures moderate (55-65) each day.

Alaska cruisetour

July

Pros: Celebrity Cruise great, as always

Cons: Wish we would've done the tour first and ended with the cruise

Recommended: Yes

Now that our cruise tour is over. We realize that we wouldn't have done it that way had we been informed. Tour should be first, to get all of the horribly long and crowded bus travel over with and then be able to relax on the cruise. If I was to go a step farther, I would actually say take the cruise, for sure. But then schedule a small group tour of Denali and skip the cheesy Fairbanks tours and crappy lodging.

Our first Celebrity cruise

May

Pros: Friendly staff, good entertainment, crew was visible every day. If you like high end shopping they have many stores.

Cons: Buffet was set up strange, had to keep walking around to find choices, only to find out you were sitting on the complete other side of the restaurant. In main restaurant menu choices seemed strange, limited variety, but they do have their daily classics so you can always get a steak.

Recommended: Yes

We really enjoyed our cruise to Alaska. It was only the second time we had been on a cruise. The ship was much nicer and updated than the first one we were on with a different cruise line. Our stateroom attendant couldn't have been more attentive than he was. He was quick to do our room, seeming to know when we had left, so by time we returned from breakfast our room was done. Same way with the evening. He would empty any new trash, replace the towels again, etc. It was like having your room cleaned twice a day. The perks we got free when we booked were great. Upgraded beverage package allowed you to have a never ending wine glass at dinner. They kept refilling it before it was empty. While we did meet many nice people while sharing our tables at breakfast and dinner, there were a few that I could have done without. If we asked for just a table for two, we got the impression that we were being difficult. Some of the tables for two were actually for four because the distance between them was miniscule, or they were placed in the main thoroughfare so you were surrounded by traffic. Sometimes you just want to dine alone.

Celebrity Millennium January Asia Adventure

January

Pros: itinerary=ports of call; shore excursions; private journey excursions in Vietnam; destination lectures were informative & helpful, Enterainment was superb w/Celebrity singers, dancers, band, Yoomia, Daniel Mallari, Fusion, Montique,

Cons: lifeboat drill was unorganized & confusing; need portable microphones were in large group like shore excursions; gym facilities not able to accommodate large group of 20 to do stretching exercises; Maitre D in Metropolitian dining room Conder was rude & inconsiderate to our table; have reserved seats for handicapped on tour buses

Recommended: Yes

Overall, it was memorable cruise. Celebrity cruise lines ranked high but somewhat didn't live up to its ranking. The quality & presentation of food was not that good. "timeless" on menu was nice but got boring. Food presentation wasn't appealing as it was just plated w/no color or garnish. Sometimes meat was tough or couldn't cut or chew it OR overcook so mushy. It was nice that there was a special "Asian" dish prepared some nights. Enjoyed having lunch at Bistro 5 as food was fresh, appealing & appetizing. Olympic same & Qsine was unique & enjoyable. The one disconcerning issue was the maitre D named Conder in Metropolitan dining room. He was rather obvious in his actions & mannerism in dealing w/table #318. We knew & felt "not welcomed/wanted", "outcasted", "left out". with no reason why. He completely ignored our presence of 8 humans & only came to the table when it was necessary and/or last minute. We treated him pleasantly w/no fuss & no complaints during the 14 day cruise. We wondered how he has able to be in a high position w/this type of personality & attitude. He was plain RUDE to us & we knew & felt it! At the end we reluctantly gave him something along w/thank you (which was not warranted). However, Ranjit & Ronald made our dining experience enjoyable as well as our fellow passengers. In our experiences on different cruise lines, this is worse experience! Again, other crew & staff & itinerary along w/fellow passengers made it a enjoyable cruise/trip to Asia!

Cruise survey

September

Pros: Itinerary

Cons: room service and food in general

Recommended: Yes

room service was horrible every morning. Cold coffee, cold eggs toast and warm smoothie and juice. EVERY MORNING. Room services personnel that I talked to to complain the first morning was very rude.

Alaska Inside Passage

September

Pros: Ship was great! Lots of fun, clean environs, great food, nice staff, lol entertainment. My first experience on Celebrity... I would love to travel with them again!

Cons: None that I can think of...

Recommended: Yes

This was my first time on Celebrity and first time to Alaska. I was totally satisfied with the ship and the ports of call. Very fun experience! I highly recommend Celebrity. The food was great, the staff attentive and thoughtful, the ship clean and well maintained. Very nice vacation! Alaska was beautiful.

Carol R. Jordan

July

Pros: No smoking in common areas. Nice bath products. Ship decor. Good staff. Organized exits from ship.

Cons: Having to make reservations on open eating. Entertainment was mediocre so was activities.

Recommended: Yes

cruise on celebrity

July

Pros: excellent staff stateroom

Cons: disapointed with quality of food

Recommended: Yes

great overall experience. food and dining could have been better.

Wonderful

July

Pros:

Cons:

Recommended: Yes

Wonderful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Alaskan Wonderland

July

Pros: Superb entertainment / fine food n drinks/ clearness / excellent service/ well organized excursions n yours/ friendly crew

Cons: None

Recommended: Yes

A wonderful n well planned trip/ superb scenery n excursions / a trip of a lifetime/ a beautiful state( Alaska) / highly recommend Celebrity!!!!

Alaska cruise

June

Pros:

Cons:

Recommended: Yes

We had the most wonderful time on this ship, from the cabin staff to our waiter. Everyone was very nice and helpful.

7 day south bound Alaskan cuisine

June

Pros: Outstanding service on land and on board the ship; scheduling was very efficient; tour director was fun, knowledgable and efficient. Never had to carry our luggage. Entire experience exceeded our expectations! Food and dining room staff were awesome!

Cons: None

Recommended: Yes

a dream come true!

Alaska Cruise of a lifetime dream!

June

Pros: Great Food, Service, Friends traveling as a group.. Smooth journey with beautiful scenery

Cons:

Recommended: Yes

A wonderful trip!

Alaskan cruise

May

Pros: Relaxing, food,staff

Cons: Activities,shops

Recommended: Yes

Very relaxing cruise. Staff very helpful and friendly. Access to ports was convenient. Weather was perfect. No rain!!

Long cruise - 9 consecutive sea days

May

Pros: Cruise was very relaxing - Many sea days. Enjoyed the ports of call in Japan. My wait staff, room staff and room service were excellent.

Cons: Much of the staff seemed very aloof.

Recommended: Yes

Kobe, Shimizu and Yokohama were very interesting and enjoyable ports of call. The people at the Japan ports were very welcoming with bands, children with banners and Taiko drummers to welcome us. Taiko drummers also performed for our departure in Shimizu and Yokohama. Shimizu was definitely had a party atmosphere as we departed. A band played, fireworks were shot off and many people from the community came to the pier to wish us well. I was quite impressed and happy. Petropavlovsk, Russia was very small; however the snow-covered mountains were beautiful. Russian Immigration and passport checks were very time-consuming. Many sea days were rainy and cold keeping guests inside and away from the pool. The Activity staff tried to keep us occupied and happy during all the long sea days.

asian cruise

November

Pros:

Cons:

Recommended: Yes

Cruisetour 6B

August

Pros: Well organized land tour and the cruise ship experience was very good

Cons: Even with a well organized land tour, Celebrity crammed too much into Day 3: four hour train ride from Fairbanks to Denali and eight hour bus ride through the Denali Tundra. It should never be an offering.

Recommended: Yes

Alaska criuse

August

Pros: Great time with our adult children.

Cons:

Recommended: Yes

Excellent ship experience

August

Pros: The ship was kept very clean.

Cons: The disembarkment process from ship to transportation to airport home.

Recommended: Yes

There was no celebrity staff in the bus terminal after disembarkment to direct us to the correct bus taking us to the airport. This created some confusion for us.

Family cruise

June

Pros:

Cons: Wish we had more time in Skagway

Recommended: Yes

7-Day Glacier Discovery

Excellent crew, beautiful trip - thoroughly enjoyed!

June

Pros: Crew was very courteous, helpful and attentive!

Cons: Cruise Director - difficult to understand his accent. Came across as rather bossy. Did not appreciate photographers chasing us to take photos with characters in front of Oceanview restaurant.

Recommended: Yes

Thoroughly enjoyed this cruise. Crew was polite, welcoming, helpful and attentive. Special thanks to Dominik of Future Cruises. He handled all my changes efficiently and quickly - also very polite and professional. All Future Cruise staff was very polite and courteous. Guest Relations staff - excellent. Stateroom attendants - attentive to all my needs and quickly complied with any request. LOVED the blanket animals! Each night was a different animal. Dining room wait staff and hostess were wonderful - very pleasant and accommodated all my requests! Concierge (Cindy) was super - she must be psychic! Any questions we had concerning ports and transportation were anticipated and all information provided in a very understandable manner. Loved the mass information and Vancouver sky train flyers! Hopefully all Celebrity concierges will follow and provide mass information! Activity Director (Rachel) and Activity Host (Taylor) very enjoyable - made trivia and other games fun. Loved DJ Zen's movie music trivia!! Did not attend production shows; however Beyond the Podium was very interesting. Captain's Club (Lionel) was also excellent. Enjoyed Captain's Club activities. Crew was always very approachable and answered questions. Did not use Shore Excursions. Very heavy on jewelry port shopping (like Caribbean). Port shopping guide and his wife were helpful and available. Most shore excursions were rather expensive. Public buses and shuttles were available and inexpensive.

Summer Alaska cruise

June

Pros: Breathtaking scenery everywhere, we saw whales, bears, otters and seals

Cons: Every port is highly commercialized and their main business is selling jewelry to tourists.

Recommended: No

What has happened to Celebrity?

June

Pros: See review

Cons: See review

Recommended: No

Horrible ship and cruise line

June

Pros: Easy Debarkation

Cons: Poor Service, Dirty ship, Lack of caring by the staff

Recommended: No

Alaskan Cruise

May

Pros: Fabulous Cruise, service was excellent!

Cons:

Recommended: Yes

Next year----Forget Russia

May

Pros: Good shows: good entertainment director

Cons: Advertised Sapporo, but stopped 2 hrs bus trip away. Therefore using up 1/2 of the 1 day stop on bus. Didn't travel so far to sit on bus. Also, Russian stop was terrible. It was not a stop for us as tourist, but a refueling stop for ship. They should get another refueling place or stop referring to it as a tourist destination.

Recommended: No